Financial Support Resources

The Otsuka Patient Experience Liaison (PEL) program

If you are a patient being treated with any of the products listed on this site, you can enroll in the PEL program to connect with a dedicated patient support representative. A PEL can answer your treatment-related questions, help you navigate insurance coverage, and provide helpful resources. 

To enroll in the PEL program, fill out and submit the PEL Consent Form. You can complete and submit your form online, or you can download, print, and fax your form to 1-240-514-3999.

View the PEL Consent Form in Spanish (En Español) 

View the PEL Consent Form in Chinese (中文) 

After submitting your consent form, your enrollment in the PEL program will expire after 1 year. If you choose to continue enrollment, you will be required to renew your PEL consent form on a yearly basis.

For additional information and support, you can call Otsuka Connect Monday through Friday, 9 AM to 5 PM eastern time, excluding holidays at 1-833-468-7852.

Government programs and resources

There are multiple support options through Medicare. Here is a list of resources that may be helpful to you. “What’s Covered” App
Medicare’s free “What’s Covered” app delivers accurate cost and coverage information right on your smartphone. State Pharmaceutical Assistance Programs
Find out if your state has a State Pharmaceutical Assistance Program for financial support for prescription drugs. Savings Programs
The Medicare Savings Program can assist people with limited income pay for their Medicare premiums and other medical expenses. Extra Help (Part D)
Extra Help is a program to help people with limited income and resources pay Medicare prescription drug program costs, including premiums, deductibles, and coinsurance.

Medicare State Health Insurance Assistance Programs
View programs that educate and assist Medicare-eligible individuals, their families, and caregivers through outreach, counseling, and providing access to care and benefits.

Additional financial assistance

If you are looking for more affordability resources, we have you covered.

Patient Access Network Foundation
Helps uninsured patients get the treatment they need by assisting with out-of-pocket costs and advocating for access and affordability.

HealthWell Foundation
Assists with copays, premiums, deductibles, and out-of-pocket expenses for those who are underinsured.

The Assistance Fund
Helps patients and families facing high medical out-of-pocket costs by providing financial assistance for their copays, coinsurance, deductibles, and other health-related expenses.