Financial Support Resources

The Otsuka Patient Experience Liaison (PEL) program

If you are a patient or caregiver to a patient being treated with any of the products listed on this site, you can enroll in the PEL program. A PEL can answer your treatment-related questions, help you navigate insurance coverage, and provide helpful resources. 

To enroll in the PEL program, fill out and submit the PEL Consent Form. You can complete and submit your form online, or you can download, print, and fax your form to 1-240-514-3999.

View the PEL Consent Form in Spanish (En Español).

After submitting your consent form, your enrollment in the PEL program will expire after 1 year. If you choose to continue enrollment, you will be required to renew your PEL consent form on a yearly basis.

For additional information and support, you can call Otsuka Connect Monday through Friday, 8 AM to 8 PM eastern time, excluding holidays at 1-833-468-7852.

Government programs and resources

There are multiple support options through Medicare. Here is a list of resources that may be helpful to you. “What’s Covered” App       
Medicare’s free “What’s Covered” app delivers accurate cost and coverage information right on your smartphone.

Medicare: Your GoodRx Guide       
This website shares accessible Medicare education, including information about eligibility, enrollment, coverage, costs, and resources. State Pharmaceutical Assistance Programs       
Find out if your state has a State Pharmaceutical Assistance Program for financial support for prescription drugs. Savings Programs       
The Medicare Savings Programs can assist people with limited income pay for their Medicare premiums and other medical expenses. Extra Help (Part D)       
Extra Help is a program to help people with limited income and resources pay Medicare prescription drug program costs, including premiums, deductibles, and coinsurance.

Medicare State Health Insurance Assistance Programs       
View programs that educate and assist Medicare-eligible individuals, their families, and caregivers through outreach, counseling, and by providing access to care and benefits.