Support Resources

Other resources

The Otsuka Patient Experience Liaison (PEL) program

If you are a patient or caregiver to a patient being treated with any of the products on this site, you can enroll in the PEL program. A PEL can answer your treatment-related questions, help you navigate insurance coverage, and provide helpful resources.

To enroll in the PEL program, fill out and submit the PEL Consent Form. You can complete and submit your form online, or you can download, print, and fax your form to 1-210-514-3999.

View the PEL Consent Form in Spanish (En Español). 

After submitting your consent form, your enrollment in the PEL program will expire after 1 year. If you choose to continue enrollment, you will be required to renew your PEL consent form on a yearly basis.

For additional information and support, you can call Otsuka Connect Monday through Friday, 8 AM to 8 PM eastern time, excluding holidays at 1-833-468-7852.

Explore telehealth resources

Here are some resources for you to learn how you can get the most out of your telehealth experience.

Understand the basics of what telehealth is and how it works.

NPR Health Shots 
Learn how to make the most out of telehealth visits with your doctor.

To stay updated on the latest health news and resources, follow Otsuka on Twitter at @OtsukaUS.