Talk to a patient support representative
Starting on treatment may require additional support. You can enroll in the Patient Experience Liaison (PEL) program to connect with a patient support representative over the phone as you start SAMSCA and throughout your time on treatment.
A PEL can answer questions about treatment access, insurance coverage, or next steps after discharge from a hospital.
View the PEL Consent Form in Spanish (En Español).
View the PEL Consent Form in Chinese (中文).
After submitting your consent form, your enrollment in the PEL program will expire after 1 year. If you choose to continue enrollment, you will be required to renew your PEL consent form on a yearly basis.
For additional information and support, you can call Otsuka Connect Monday through Friday, 9 AM to 5 PM eastern time, excluding holidays at 1-833-468-7852.
See more information and resources
Otsuka is here for every step of your treatment journey—your health is important to us.
To find more information about communities and organizations you can connect with, or to find support and advocacy groups, explore our list of educational resources.